Your Virtual Reputation Can Cost You Real Money

Customer reviews on platforms such as Google and Facebook have gone from a fresh novelty to a real concern for businesses and service providers in all segments of the economy. People look to the real experiences of past customers to get a sense for what to expect and determine whether someone is worth doing business with.

Positive reviews can bolster your reputation and paint a clear picture of the wonderful care you are providing to the people of your community. Negative reviews can also tarnish your image, leading to a negative perception of your work and your business. My team at Humanus Marketing can help make the former a reality.

Don’t Forget Print

In addition to providing print marketing services, my team uses print media as a public relations vehicle. This includes managing and maintaining physician rating services and physician’s awards such as MSP Magazine “Top Docs”, and Minnesota Monthly “Best Docs”.

Change Management

Things like office relocations and physician retirements don’t just affect your operation; they affect your customers too. I can assist you with communicating changes with confidence – honoring the past while being forward thinking about how to best care for your patients as you move to a future of growing your practice.